Customer Help

For the most accurate delivery estimate, we recommend checking the product listing or contacting the seller directly. They should be able to provide you with a more specific timeline based on your location and the current status of your order.

For Safi Merch orders generally ship within 7 days after processing.

You can create an account on Safi Marketplace by following these steps:

1. Visit the Safi Marketplace homepage: Safi Marketplace
2. Click on the “Sign Up” button in the top right corner of the homepage.
3. Fill out the registration form with your information, including your name, email address, and password.
4. Click on the “Create Account” button.
5. You will then be able to log in to your new account and start shopping!

If your item has not been shipped, you can contact Safi Marketplace’s customer support or reach out directly to Safi Shop Owner for assistance. They should be able to guide you through the process or help you resolve any issues you’re encountering.

To track the status of your order on Safi Marketplace, you can typically do the following:

1. Log in to your Safi Marketplace account.
2. Go to your order history. This is usually found in your profile settings or in the “My Orders” section.
3. Click on the specific order you want to track.
4. Look for the tracking information. The tracking number and a link to the carrier’s website should be provided.

If you’re unable to find the tracking information in your order history, you can contact Safi Marketplace’s customer support for assistance. They should be able to provide you with the necessary details or help you resolve any issues you’re encountering.

Safi Marketplace, being a WooCommerce-based platform, does not store your full credit card information. When you enter your card details, they are securely processed through WooCommerce’s payment gateway. Only the last four digits of your card number are typically stored for your reference.

This practice is in line with industry best practices for secure online transactions. It helps to minimize the risk of unauthorized access or fraudulent activity.

If you have any further questions about Safi Marketplace’s security measures, you can contact their customer support directly.

Safi Marketplace primarily ships within the United States. However, individual shop owners may have their own shipping policies and offer international shipping options.

To find out if a specific shop on Safi Marketplace ships to your country, you can:

1. Check the shop’s shipping policy: Look for information about international shipping in the shop’s description or policies.
2. Contact the shop owner: Reach out to the shop owner directly through the Safi Marketplace messaging system to inquire about shipping options.

Please note that shipping costs and delivery times may vary depending on the seller’s location, the shipping method chosen, and your country’s import regulations.

Whether or not your items will come in one package depends on the following factors:

• Number of items: If you order multiple items from the same seller, they are more likely to be shipped together in one package.
• Seller’s shipping practices: Some sellers may have specific policies regarding shipping multiple items together or separately.
• Item size and weight: If the items you ordered are large or heavy, they may need to be shipped separately due to packaging or shipping restrictions.

To get a more accurate answer, you can:

• Check the product listings: Some sellers may indicate their shipping policies in the product descriptions.
• Contact the seller: Reach out to the seller directly through the Safi Marketplace messaging system to inquire about their shipping practices for your specific order.

Please note that shipping policies may vary between sellers, so it’s best to check with the individual shop owners for the most up-to-date information.