🍷 Wine Things Co. designs joyful wine gifts. Cheers! 🥂
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🥂 THE CORK CREW 🥂
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Join us where the wine things are™ in the Cork Crew, where you’ll have VIP access to limited-run collections, exclusive promotions, and other great updates. Copy and paste the link below into your browser bar.
🥂 bit.ly/thecorkcrew
Shop The Entire Collection
🥂 WineThingsCo.etsy.com
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PRODUCT INFO
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GLASS KWANZAA ORNAMENTS
• Material: 100% uncoated glass
• Round shape that is 3.5 inches across (diameter)
• Includes festive gold ribbon that you can tie on for hanging
• Design is printed on one side of the ornament using high-quality UV printing technology. The reverse side of the ornament will be white.
🎨 Slight variances in color are normal compared to what you see on a screen, and every screen shows color differently. We do our best to represent colors accurately. However, if you have any concerns, please don’t hesitate to reach out via Safi message.
🧺 CARE INSTRUCTIONS
• Ornaments: Wipe with clean, dry cloth. Always hold by ornament, not by the ribbon.
❤️ Thank you for supporting our small business by shopping with Wine Things Co.!
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SHIPPING INFO
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🕙 Our processing time is 5-7 business days, with rare exceptions for certain personalized items. It takes another 5-7 business days for standard shipping within the continental US. We do not offer rush or express shipping.
📫 Please use a regular delivery address and not a P.O. box, since some shipping companies do not recognize P.O. boxes as verified addresses. (Boxes with street addressing services are fine.)
🎁 We recommend placing any orders for Christmas or Kwanzaa no later than Wednesday, December 4, 2024. Especially at the end of the year, it can take at least to 5-7 business days for your item to be made, plus another 5-7 business days for standard shipping. WE CANNOT GUARANTEE A SPECIFIC DELIVERY DATE. Please take that into account when placing your order. Don’t worry, you’ll love your order so much that it’ll be worth the wait!
📦 If you order more than one type of item (e.g., wine tote and sweatshirt) they may ship separately for faster shipping. You will receive an emailed tracking number once your order is processed. We monitor all shipments to keep you posted if there’s anything of concern with your order. You will be notified if an item is not available or there is an issue with production, in the rare case that happens.
🎁 Buying a gift? Keep an eye on your tracking number(s) and drop your recipient a line so they’ll know their new favorite item came from you!
🇺🇸 At this time, Wine Things Co. only ships to US mailing addresses.
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CANCELLATIONS AND RETURNS
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📏 Wine Things Co. want you to love your products as much as we love designing them! With our eagerness to get your items to you quickly, we do not accept cancellations if it’s been more than one hour since you placed your order. Please confirm sizes, product dimensions, care guidelines, and other important details before you order.
🔄 Since each item is printed shortly after you order it, we do not accept returns. Because your order is created off-site, please send a support message through the Safi platform if you have any questions or concerns about your finished product. If there are any issues with your order, we will do everything we can to make it right for you ASAP.
📸 In the rare case you receive an incorrect order (wrong item, print issue, defect, damage from shipping accident), please let us know through a support message on the Safi platform within 14 days of delivery. Including well-lit photos of the entire product and any close-ups of the issue (e.g., damaged packaging on arrival) will also help us resolve it with a replacement of the same item (or refund) faster!
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LET’S BE SOCIAL
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Come hang out on social media for frequent product updates, tips on cool wine brands, and more!
🍷 Instagram @WhereTheWineThingsAreCo
🍷 Facebook @WineThingsCo
🍷 Pinterest @WineThingsCo
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LEARN MORE
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🛍️ First time shopping and checking out on Safi? Thanks for shopping small and buying Black!
📖 LEARN MORE ABOUT WINE THINGS CO.
❓Scroll down below to read our FAQs
❓Check out the “Shop Policies” section for more information
❓Still have questions? Send a Safi support message! We’re here to help you get items you love!
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FREQUENTLY ASKED QUESTIONS
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🖨️ What type of printing is this? 🖨️
Our cotton-based products feature direct-to-garment printing. That means each design is spray printed, with the water-based ink soaking INTO the fabric instead of sitting on top of it. It may look a little different from what you’re used to! However, the goal is for the designs to look sharper, and, with proper care, to minimize the risk that the print will crack or peel like screen printing or vinyl.
🧺 Care Instructions 🧺
Each listing includes the care instructions for that particular product, both among the listing photos and in the product description. Please be sure to read and follow the instructions to ensure extended use of your product. It is always best to wash printed apparel items inside out and in cold water.
🎁 Do you offer gift messages or wrapping? 🎁
Unfortunately we are not able to offer gift messages or gift wrapping at this time. Items are sent in plain packaging directly from each print shop. Make sure to send your recipient a message so they know your new favorite item came from you!
🕰️ Processing Time 🕰️
Because our products are created just for you soon after you complete your purchase, please allow 5-7 business days before your order ships.
⏱️NO Rush Orders ⏱️
Due to the nature of our products, we unfortunately cannot offer faster processing times or Rush Shipping. If you have any questions about our processing or shipping times, please don’t hesitate to contact us directly.
🔄 Returns and Exchanges 🔄
Although we do not accept returns, we want you to love your purchase! If your order didn’t work out for you, please send a Safi support message to us ASAP (no later than 7 days) and we will see what we can do for you to be satisfied with your order. If we choose to accept an exchange, we’ll send you shipping instructions and you’ll pay any shipping costs to return the item back to us, as well as shipping for your new item. After the item is back in our hands and we’ve inspected it to make sure it’s in its original condition (unwashed, unworn, undamaged, and unused) we’ll send out your new item. Exchanges will be determined at our discretion and will be a one-time offer.
⏳ How long does it take to get my order? ⏳
While we do everything possible to get your items to you quickly, unexpected delays are always a possibility. Our typical order processing time is 5-7 business days. Expect another 5-7 business days for standard shipping, depending on your location. These estimates do not include holidays.
We cannot guarantee any specific shipping date. The shipping times listed are estimates and not guaranteed, as a number of factors can slow down an order once it leaves our hands (e.g., weather, holiday season, etc.).
We cannot guarantee that notes left at checkout will be read. If you need something by a certain date, please reach out via Safi support message BEFORE you order and we’ll let you know if that turnaround is possible.
📦 Track Shipment 📦
You will also receive an email from Safi with your tracking number once your item is ready to ship. Please allow a few days for movement to actually show on the tracking number.
📫 Shipping Issues: Delayed, Undeliverable, or Lost Orders 📫
If your order hasn’t arrived by the estimated delivery time, please feel free to let us know via Safi support message. A number of factors can influence mail speeds (weather, holidays, etc), so we may ask that you wait an additional 7 days, just in case your order is caught up at a sort facility. If after 7 days your order hasn’t arrived, we’ll do everything we can to get a replacement to you promptly.
Was your order “Undeliverable” due to an address error? It’ll need to be reshipped, so you’ll need to pay the additional shipping charges.
For a lost order, please allow 7 days after the expected delivery date for it to arrive. If after 7 days your tracking doesn’t update/order doesn’t arrive, we’ll work to get it found or re-shipped ASAP.
😮 Mistakes 😮
We don’t goof often, but if we do, we will always take care of the issue for you. If for any reason your order is incorrect (wrong item, print issue, quality issue), please let us know within 14 days so that we can fix your order ASAP. Include well-lit photos of the entire product and any close-ups of the specific product or packaging issue since these will also help us resolve issues faster!
We do not offer refunds or replacements for minor color variations.
Please keep in mind that if *you* make a mistake (like accidentally ordering the wrong size or the wrong item) we will follow our standard exchange policy.
👕 Sizing Details 👕
For each listing, one of the listing photos will show the size details. Please refer to the information to decide upon the correct size to order.
For apparel, we suggest you take your favorite fitting item from your closet (sweatshirt, t-shirt), lay it flat, and measure it to find the closest size on our size charts.
If you are using assistive technology that cannot read the photo, please get in touch and we will message you the correct information.
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