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Safi Marketplace FAQ

Shop Black-Owned Businesses & Find Unique Products | Safi Marketplace FAQ

FAQ

Welcome to Safi Marketplace, the #1 online platform for Black-owned creative businesses! We’re excited to have you here. This FAQ is designed to answer some of your most common questions about shopping, selling, and supporting Black entrepreneurs on Safi.

For Sellers

What is Safi Marketplace?

Safi Marketplace is a Black-owned online marketplace that connects buyers with a variety of products from Black-owned businesses, including clothing, accessories, home goods, and food.

How can I open a shop on Safi Marketplace?

Opening a shop on Safi is easy and affordable! Simply visit our “Sell with Us” page and follow the instructions. You’ll need to create an account and provide some basic information about your business.

Who can use Safi Marketplace?

Safi Marketplace is open to anyone who wants to support Black-owned businesses and shop for unique and handcrafted goods.

How do I get started on Safi Marketplace?

You can browse the marketplace as a guest, or create an account to save your favorite items and sellers. To create an account, simply click on the “Sign Up” button in the top right corner of the homepage.

How do I get my products seen by potential customers?

Safi offers a variety of tools and resources to help you promote your shop and products. These include listing optimization, social media promotion, and marketing campaigns.

What are the fees for selling on Safi?

Safi charges a small monthly or yearly fee for shop maintenance and promotion. We do not charge any transaction fees for your orders. You can find more information about our fees on our “Sell with Us” page.

For Shoppers

What can I buy on Safi Marketplace?

Safi offers a wide variety of unique and creative products from Black-owned businesses across the US. You’ll find everything from art and apparel to home goods, beauty products, and more!

How do I know if a shop is legitimate?

All shops on Safi Marketplace are vetted to ensure they are Black-owned and reputable. We also have a review system where you can read what other customers have experienced.

How do I place an order?

Placing an order on Safi is easy! Simply browse the marketplace, find a shop you like, and add items to your cart. You can then checkout securely using your preferred payment method.

How do I contact Safi Marketplace customer support?

You can contact Safi Marketplace customer support by email at [email protected].

How does Safi protect vendors and buyers?

We accept encrypted payments through PayPal and Stripe. Vendors have to adhere to the protection programs created by PayPal and/or Stripe. We also have a standard Terms and Agreement policy for vendors and buyers.

What are the shipping costs?

Shipping costs vary depending on the shop and the item you purchase. You’ll be able to see the exact shipping cost before you checkout.

General

What is Safi's mission?

Safi’s mission is to empower Black entrepreneurs and connect them with a supportive community of customers. We believe that economic empowerment is key to racial justice, and we’re proud to provide a platform where Black businesses can thrive.

How can I learn more about Safi?

You can visit our website, follow us on social media, or contact us directly through our contact form. We’re always happy to answer your questions and help you learn more about Safi Marketplace.

How to contact for Press Release and Inquires?

For press inquiries and media requests, please contact:

We appreciate your interest in Safi Marketplace!

Additionally, you may also find helpful information on the following pages:

We look forward to hearing from you!

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